mynexuzhealth

What is mynexuzhealth?

Mynexuzhealth is your personal, digital health record. It allows you to securely and easily access your medical record, manage appointments, and consult lab results - all in one place, anytime, anywhere.

Need a report from your doctor? Want to check your lab results or review a hospital invoice? With mynexuzhealth, all your essential health information is conveniently available in a secure environment.
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What can you do with mynexuzhealth?

Mynexuzhealth gives you real-time access to your medical file, helping you stay informed and actively engaged in your healthcare. As a patient, you can consult your reports, appointments, invoices, images, and personal details online via the web portal or mobile app.

Mynexuzhealth is...

  • A secure patient portal for accessing your medical records, including validated reports, radiology images, consultations, hospital stays, functional tests and lab results.

  • A convenient tool for scheduling and managing your appointments, viewing your medical reports, and communicating with your healthcare providers.

  • Available as both an app and a user-friendly web platform: access your records anytime, anywhere.

  • Part of the central electronic health record (EHR) by nexuzhealth, used by more than 35 healthcare institutions in Belgium.
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Mynexuzhealth key features

Discover all possibilities

How does mynexuzhealth work?

Mynexuzhealth is easy-to-use and safe. With its intuitive interface and high security standards, it gives you effortless access to your personal medical records - allowing you to play an active role in your care.

  1. Log in via the website or app using itsme or your eID.
  2. Access your personal health record.
  3. Manage appointments, invoices, and communication with your care team.
  4. Receive notifications when new information becomes available.

Need help getting started? Check out the FAQ for details on installation and registration.

 

Frequently asked questions
ACCESS

Who can access mynexuzhealth?

If you are a patient at a healthcare institution connected to mynexuzhealth, you automatically have access to your medical record.

  • With the right linkage and your explicit consent, you can also gain access to the medical records of, for example, your child, parents, or partner.
  • For children under the age of 15, specific instructions apply: their record can be linked to that of their legal representative.

Would you like to know more about access and exclusions? Read more in our FAQ.

 

Frequently asked questions
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CARE INSTITUTIONS

Which healthcare institutions are affiliated with mynexuzhealth?

More than 35 hospitals and healthcare institutions in Belgium work with mynexuzhealth. View the full list.

Discover all affiliated institutions
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Always have your medical records at hand?

Download the mynexuzhealth app

Android
Download for Android
Install our app via Google Play
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App-store
Download for Apple
Install our app from the App Store
Download

Frequently asked questions

How can I log in on the mynexuzhealth website?

Visit the website www.mynexuzhealth.be to consult your medical data from our partner hospitals. You can log in using three different methods

itsme®

Electronic identity card reader (eID)

Code card (no Belgian national registration number)

How to register the mynexuzhealth app on my smartphone or tablet?

De applicatie ‘mynexuzhealth‘ zorgt ervoor dat de patiënt op een gestructureerde manier zijn medisch dossier kan raadplegen met behulp van een smartphone of tablet.
Installeer de applicatie ‘mynexuzhealth‘ via de ‘Google Play Store‘ (Android) of ‘App Store‘ (Apple).

Om de ‘mynexuzhealth’ applicatie te kunnen gebruiken, dient u het toestel éénmalig te registreren.
Hierna kan u steeds inloggen met een pincode. Ontdek hieronder de verschillende aanmeldmethoden:

itsme®

Persoonlijke computer (PC)

SMS

Codekaart

As a parent, how can I access my child's record?

As a parent, you can access the medical record of your child (under 15 years old) through a parent/child link. To prove that you have parental authority, additional documents may be required.

For a child under 15 years (parent/child link)

For a child over 15 years (representative)

Parental authority

Additional documents

Consult record for third parties

Exercising the rights of another patient can be done in various roles:

A representative can gather information about the health condition and access the patient's medical record.

Are you responsible for making medical decisions on behalf of another patient? In this case, you can become a representative or legal guardian.

Foster parents and proxy holders for healthcare decisions also have certain rights regarding a patient and may access the medical record.

Does my general practitioner or healthcare provider have access to my record?

Information about your privacy and who has access to your medical record can be found here.

In the 'Access' section, you can find an overview of healthcare providers who have access to your medical record (e.g., general practitioner, healthcare provider, representative, etc.).

Your general practitioner automatically has access to your record. If you do not want this, you can report it to the registration desk at your hospital or revoke access on the website www.mynexuzhealth.be. Other healthcare providers do not have automatic access to your nexuzhealth record.

If you want to grant access to an external healthcare provider, they must register through www.nexuzhealth.com/en/consult. Once the healthcare provider has access to nexuzhealth consult, they need to submit a request to access your record.

If you later wish to deny access to a healthcare provider, you can report it to the registration desk at your hospital or revoke access via www.mynexuzhealth.be.

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We are here for you

Any questions or can we help with anything?

The answers to the most frequently asked questions can be found on the website. If you still have questions, please contact the service desk or your hospital.

Our service desk Frequently asked questions
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Contact the following healthcare facilities directly:

MS Center MelsbroekAZ TurnhoutSint-Trudo Sint-TruidenAZ Glorieux Ronse – AZ Jan Portaels – Rehabilitation Hospital Inkendaal