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Collaboration in healthcare: connecting the dots

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Annual Report 2023: NEXt Seven
Connecting the dots in healthtech for better care
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At nexuzhealth, we believe that greater collaboration leads to better healthcare. According to Maarten De Gruyter (Director Customer Division, Sales & Marketing), the efficient and secure sharing of data is essential for enabling this collaboration: “Our SaaS platform brings together data that was previously fragmented, resulting in better processes and communication. Moreover, we support all the common standards in healthtech, to ensure secure data sharing between different platforms.” In short: it’s time to connect the dots.

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Maarten De Gruyter, Director Customer Division

To say that healthcare is under pressure today is an understatement. The needs of both healthcare providers and patients have changed significantly in recent years. “In healthcare institutions, operational efficiency is more important than ever”, says Maarten, “Therefore, there is an increasing focus on smarter work processes to limit costs without sacrificing quality of care. Patients, in turn, have become more demanding and want to be actively involved in their healthcare journey.”
 
The ingredients for better care are already present, now it’s just a matter of putting them together: “In fact, today’s healthcare landscape is still very fragmented. You could think of it as a universe with countless dots floating around, each representing something different: the healthcare providers involved, particular types of expertise, specific work processes, etc. With our integrated platforms, which also seamlessly interact with other healthtech standards, we connect these dots. The result: a more cohesive and patient-centric experience.”
 
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Connecting the dots in healthcare

Greater collaboration as a single ecosystem in healthcare.

More efficiency, less administration

To make better healthcare collaboration a reality, nexuzhealth is developing SaaS platforms that can be used by different target groups. This gives rise to an ecosystem that rests on three pillars: Care, Labs and Citizens. Maarten: “Under Care, we refer to our software for healthcare institutions and healthcare providers (therefore, hospitals) but also, for example, GPs, home nurses and other primary care providers. The centralised electronic health record (EHR) facilitates more efficient work processes so that everyone can focus on what really matters: the patient. In short: more hands at the bedside and fewer at the computer for administrative tasks.”

Within the Labs pillar, the next step is to create a Laboratory Information System (LIS). Roel Martens (COO) emphasises the importance of this: “Labs play a crucial role in the patient’s health journey. So for nexuzhealth, this is a spearhead for further growth and for achieving our ambition. We are therefore proud to announce that we will be taking the first steps to develop a new SaaS LIS system. In the long run, this will help accelerate our geographical expansion.”

The Citizens pillar - which focuses on the patient or user - follows from the other two pillars: when healthcare actors and labs start collaborating more frequently thanks to our integrated approach, the patient experience will immediately improve significantly.

Maarten: “On mynexuzhealth, patients not only get a complete and up-to-date view of their own health records, but they can also use this app to fill in questionnaires and receive relevant information for their specific care pathway, as well as view and pay their bills. Moreover, the app allows you to choose your meals even before you get admitted, based on your personal preferences, allergies and diets. A great example of patient empowerment that instantly makes every care pathway much more transparent and comfortable. Today, more than 1.4 million patients are already using mynexuzhealth, but in the near future, many more will do so.”

More collaboration in the future

With this, we arrive at our ambitions for the future – and there are quite a few of them. Maarten: “Today, our software is used by 39 healthcare institutions and more than 2,200 GPs. In the short term, we plan to add more than 3,000 home nurses. Moreover, to make the collaboration within the community more complete, we are going to focus much more on primary care. So it’s not just about general practitioners and home nurses but also other types of healthcare providers such as midwives, dentists, physiotherapists, etc. Overall, we are aiming for ambitious growth figures in order to become the largest digital health platform in the country.”

Nexuzhealth isn’t only about achieving growth, but above all it wants to continue delivering on its promise: “In the coming years, we will keep focusing on streamlining operational processes for better collaboration, within each healthcare institution, between healthcare institutions and across the entire healthcare system. This is how we strive for operational excellence, create greater insights, and improve the digital experience for all involved."

Want to learn more about how nexuzhealth has grown over the past years? Dive into our 2023 Annual Report and discover the steps we take every day to improve the healthcare sector.

Jaarverslag_square
Annual Report 2023: NEXt Seven
Connecting the dots in healthtech for better care
Read more